Newer isn’t always better – or necessary

This is a decent short piece in Inc. about Oprah Winfrey’s podcast strategy – basically mining her archive of TV shows for audio highlights – with some simple yet sensible advice for this age of ephemeral experiences:

“Good content is good content. No matter how old it is… Get creative and find ways to adapt that content to be relevant for… new audiences, and put it in front of them.”

That “get creative” part is key, though. Older content  is likely to only have nuggets of still-relevant gold that will need careful mining and potentially refining for different formats, audiences, and purposes.

Remember: Not everything has to be explicitly about today’s perceived front-of-mind issues to be relevant and interesting. There’s a reason Dale Carnegie continues to be a bestselling author in the business books category 75 years after his death. Good insights are good insights.

Approached with the right mindset, old white papers, transcripts of conference speeches, case studies, surveys – even LinkedIn posts – could become a treasure trove of inspiration for creating something similar but different to engage new people on new platforms and in new formats.

Content marketing is, after all, about effective presentation of the content as well as the brand. And content ultimately succeeds based on *its* content –  ideas and their presentation.

And there is *always* more than one way to present an idea.

The endless battle against “garbage language”

Complaining about nonsense business-speak may be futile, but this piece – a review of a memoir about life in startup land – does a good job of summing up why spewing out business bullshit is not just intellectually offensive, but actively harmful:

“I like Anna Wiener’s term for this kind of talk: garbage language. It’s more descriptive than corporate speak or buzzwords or jargon. Corporatespeak is dated; buzzword is autological, since it is arguably an example of what it describes; and jargon conflates stupid usages with specialist languages that are actually purposeful, like those of law or science or medicine. Wiener’s garbage language works because garbage is what we produce mindlessly in the course of our days and because it smells horrible and looks ugly…

“But unlike garbage, which we contain in wastebaskets and landfills, the hideous nature of these words — their facility to warp and impede communication — is also their purpose. Garbage language permeates the ways we think of our jobs and shapes our identities as workers. It is obvious that the point is concealment; it is less obvious what so many of us are trying to hide.”

In short, if your ideas are good, don’t bury them in garbage. If they’re not, the presence of garbage is a good indicator.

Review: You Talkin’ To Me?: Rhetoric from Aristotle to Obama, by Sam Leith

3/5 stars

A strange book. Well written, entertaining, but largely pointless – and doesn’t deliver on its core promise of explaining *how to use* rhetoric more effectively.

Instead, its basic argument consists of the astonishing revelation that:

  1. language can be used to make a case that’s designed to persuade
  2. people have been doing this for a long time
  3. people used to study the techniques involved and gave them all fancy Greek names
  4. people no longer use the fancy Greek names but still use the techniques.

All of which is illustrated with examples, including deconstructions, showing what techniques were used.

So far, so good – but that’s a *what*, not a *how*. As such, so what?

This book starts out as a plea for the restitution of rhetoric as a field of study – but then fails to follow through with a convincing case to do so because it never manages to demonstrate the practical application of an understanding of rhetorical theory. About halfway through there’s even a line that tells us to ignore the detailed analysis and use of rhetorical terminology via the double dismissal:

“in the end, these distinctions… can safely be left to the theorists.” (p.131-2)

If those distinctions can be ignored, what is the benefit of learning *any* of the terminology of rhetoric that is scattered throughout the book? It seems to be just to make you look clever by spouting archaic Greekisms.

(That question was, of course, a rhetorical device.do I know the *name* of the rhetorical device? No. But I knew how to deploy it. I rest my case.)

Because the problem is that while Leith shows how an understanding of rhetoric can be used to analyse words and see how arguments were constructed, at no point does he coherently illustrate how to use this knowledge in a practical way to construct arguments of your own. Nor does he provide a single example of how anyone has done so – beyond references to great speakers of the past reading lots of past great speeches, which is not the same thing at all.

All of which means that, while this is a perfectly entertaining enough book, I’ve come out of it *less* convinced that there’s any point in trying to memorise what hendiadys or hypallage, pleonasmus or polysyndeton are. All I need to know is that I know how to use them. And this book, despite giving plentiful examples of how these techniques have been used by other people, is no practical use on that front at all.

In short, if you want to learn more about how to write or speak in a more convincing rhetorical style, this may be good to point you to some of the greats of the past so you can go and read their stuff (as long as you’re happy focusing primarily on British and American greats, that us), but that’s about it.

And, most importantly, that’s not what the dust jacket promises.

Review: The Old Drift, by Namwali Serpell

3/5 stars

Parts of this were very good, and the writing mostly flows well. Parts were a bit confused – or confusing, or both.

Some characters are fully fleshed out, with clear story arcs that make sense. Most flit in and out with little clear purpose beyond serving as an excuse to explore some aspect of Zambian life.

All this is fine enough, as it goes, as the whole book is effectively a montage of snapshots of loosely intertwined lives designed to give a sense of the country’s own confused identity – but it’s a montage building to something that feels unfinished.

Unless that’s the point – which, in part, I think it is. But if so it’s a bit frustrating for the reader who’s just invested all that time reading the best part of 600 pages, even if it may well be thematically appropriate.

Taking digital to print can make sense

A print copy of the Culture Trip magazineGreat to see a copy of the Culture Trip magazine in the flesh on Eurostar. A slick, matt finish cover and perfect-bound spine screams quality, while the prominence of adverts for other Culture Trip formats (and lack of much other advertising) reveals this to be a piece of brand awareness marketing more than just a shift to a new, retro format for an established digital publisher.

Getting a travel magazine on Eurostar is quite the distribution coup as well – finely targeted to a (likely) receptive audience.

I’d not be surprised to see more digital ventures going physical for ad hoc print editions like this in the coming years. The shift towards longform and digital editions, the revival of vinyl, plus the growth in sales of physical books and independent publications suggests a rising demand for tactile, physical content formats alongside the convenience of digital.

With good design and production values, a print magazine or book can be something to both treasure and show off – a powerful, prestigious tool for driving brand loyalty.

Don’t get me wrong – digital is great. But every format is worth considering in the marketing mix – if it’s got potential to drive results rather than being mere vanity.

On the death of the cookie (again)

More on the death of the cookie. Good (likely accurate) quote here too:

“the next two years will be characterized by ‘madness and transition’ as the [media] industry devises an entirely new infrastructure”

FWIW, I’m pretty sure that, in the long run, this will be a good thing for everyone. Adtech has long promised more than it really delivered, while programmatic ads are really little better than spam – microtargeting claiming sophistication, but really just encouraging lowest-common-denominator, purely transactional digital nagging.

And because hardly anyone *willingly* clicks on those adverts, bounce rates on accidental clicks are mad high, making it harder to spot which things are actually performing well, so hiding potential opportunities to identify trends that could help you boost organic growth.

We’ve long needed more sophistication in digital advertising – this will hopefully be the kick up the backside that sees this start to happen.

On the death of the cookie

This move will reshape the internet, and change how publishers, advertisers, brands and marketers operate.

“View-through attribution, third-party data, DMP and multitouch attribution will be ‘dead’ under the proposals. We’re now facing a world with significantly less measurement and targeting.”

What does this mean? Initial thoughts:

  1. Less audience targeting from 3rd party cookies => more need for audience insights from other data sources. Owned web properties will become more important.
  2. Google’s stranglehold on advertising will tighten, as Chrome will track engagement metrics instead.
  3. Throwing money at supposedly targeted distribution will stop appealing to advertisers, many of whom are already suspicious of the purported ROI of such campaigns.
  4. Digital ads we see will become less obviously personalised to us.
  5. Instead, marketing will need to work on its merits – attracting audiences via sustained campaigns based around creative concepts rather than algorithms.
  6. Yet another revenue source will be cut off for publishers, making it harder than ever to fund traditional journalism.
  7. This will in turn either open up more gaps for niche non-profit publishers (and brands) to fill, or lead to a decline in the amount of content produced.

Interesting times…

Thinking behind the words

Using the Christmas break to catch up on a backlog of reading, and this passage on how reading inspires creativity (because innovative ideas are usually derivatives with enhancements) is the perfect reminder of why I should do this more often:

“When you read you might hear voices of the dead that make your hair stand on end, or that trigger in you a thought analogous to the founding thought and prompt you to write a response that grows from the times you live in, and differs from the earlier text simply because times and thinking and words have changed… You may see new things in the earlier text, and so give something back to it.”

Want to be more creative in the new year? Read more. Watch more. Listen more. Consume more. Because the greater the range of sources of inspiration you expose yourself to, the more varied and interesting your output.

Do “what the best poets do, trying to think *behind* the words… whether those words come from a newspaper, from an essay, from a hubbub on the street…”

A good new year’s resolution, that: Think *behind* the words.

Can we use location data for targeting in a safe way?

Everyone’s going to be sharing this NYT piece on location data – and rightly so. Scary stuff, with some superb journalism backed up with excellent presentation that should make the telecoms, tech and advertising industries (as well as regulators) all take a good hard look at themselves.

But the real challenge (and huge opportunity) is finding ways to enable safe sharing of this kind of data without impeaching on privacy or personal security. Because – even anonymised – this kind of data can lead to insanely useful insight that goes far, far beyond serving up targeted advertising:

“Researchers can use the raw data to provide key insights for transportation studies and government planners. The City Council of Portland, Ore., unanimously approved a deal to study traffic and transit by monitoring millions of cellphones. Unicef announced a plan to use aggregated mobile location data to study epidemics, natural disasters and demographics.”

This isn’t a problem with the concept of location tracking. It’s a problem with the execution.

Can AI devise new forms of creativity?

“In the future, we can expect computers to produce literature different from anything we could possibly conceive of” – fascinating piece about the still nascent art of AI creativity, this.

There’s nothing to overly worry us human creatives so far, based on the examples on show here – unless you’re a fan of surrealism and the avant garde, that is… Still, there’s a lot of promise. After all, “A machine that can caption images is a machine that can describe or relate to what it sees in a highly intelligent way.” Give this tech time, and it will get more sophisticated, and harder to tell from human creative.

The potential to use AI to reinterpret disparate inputs into new creative forms – poems based on images, an experimental novel based on the inputs of GPS from a road trip – is definitely the kind of thing to get creative directors’ creative juices flowing. AI can already write, paint, compose music and create photo-realistic images. How can we deploy it to boost human creativity?

Most brands know what they look like, what their tone of voice is. If you could programme an interpretative AI with your brand’s key attributes and ask it to reinterpret the world around it, what would the results be?

The answer might be meaningless nonsense, but it sure would be fun to find out.