The last couple of years have seen far too many people who should know better simply regurgitate press releases without applying critical thinking – yet it’s the critical thinking that’s the increasingly essential “human in the loop” part of the equation.
And as familiarity breeds contempt, this kind of blunt, sceptical take on AI is likely to be increasingly common in 2025. Anyone – any organisation – wanting to be taken seriously is going to have to confront these kinds of questions honestly and openly if they’re going to be taken seriously.
But at the same time, it’s going to be important not to swing too far the other way – beyond inquisitiveness about the bold claims of the AI providers into outright cynicism.
It’s easy to shoot things down. It’s *extremely* easy to have a knee-jerk dislike of techbro hype trains when you lived through the Dotcom Crash. It’s much harder to dispassionately assess the merits of emerging technologies when they haven’t yet fully emerged.
As ever, a journalistic mindset can help:
- Who‘s saying this? What are their creds? What’s in it for them? Do they have any financial stake?
- What are they actually saying? Is there any substance, or is it filled with jargon and empty phrases? (It’s often surprising how little substance there is out there, given how much is being said…)
- When did what they’re claiming first happen? Is this really new, or is it fresh spin on an old claim or capability? If a fresh spin, that’s not necessarily a bad thing – but why now?
- Where‘s the evidence to support their claims? Can it be independently verified?
- How does this claim differ to existing solutions? Is it really an improvement? What’s the cost vs benefit compared to alternatives?
Finally, as ever, try and get your info from more than one source. It’s tempting to only listen to people you agree with, and *very* tempting to dismiss anything coming from sources you dislike. But that leads to an incomplete picture – and a boring, predictable take.
And at a time where GenAI can spit out passable median opinion takes in seconds, what’s the point in reading anything boring and predictable?