Apparently a new Cornell University study has found that workers who use / fall for corporate bullshit are worse at their jobs…
This brought back fond memories of the Bullshit Bingo tracker we used to keep to try and steer clients (and ourselves) away from jargon when working on B2B projects back in my Group SJR days…
Simple, jargon-free language is almost always the best option if you want your message to be understood – but it can be hard to get it past approvers, because the more you simplify the language, the clearer the strategic recommendations become.
For some, this clarity feels like a risk – because the best strategies tend to be very simple, once you strip them of all the linguistic fluff. This is where and why business bullshit creeps in – to make the clear seem complicated, so the person presenting seems like they’re better value for money.
Of course, what this all misses is that devising the strategy *is* the easy bit (relatively). The hard part is getting others on board to start rolling it out, and to ensure the organisation as a whole doesn’t just adopt it as a mantra, but understands and acts on it.
This is why strategic development needs to take its time – the conversations and debates that inform a strategy are the first step towards helping the broader organisation accept it.
Put lots of jargon in your explanations, you’re creating barriers to understanding and adoption.
But equally. there’s always a risk that someone will call you on it – and reveal that underneath all the convoluted wording, you’re really not saying much of substance. That’s surely a far bigger reputational risk than showing you have the insight to cut through to the heart of the matter with a clear, simple strategic recommendation.