Web writing, hate reading, and the decline of quality

Nothing new, but this is worth a read on web writing and hate-reading – that old trick of being as controversial as possible in order to get an extreme response, purely because extremes get more attention, and in a pageview-driven business model, controversy is seen as good purely because, based on the metrics, it’s the controversial stuff that’s driving engagement.

This infantile attitude of provocation to get attention is increasingly being combined with ream upon ream of cheap content, because the more content you’ve got, the more potential PVs you can attract. We end up with the most depressing (and false) equation of online publishing:

Cheap content + Controversy = Clicks = Cash

It’s an attitude that’s lazy *and* massively short-termist in thinking – over the long term, quality can and should trump quantity. But even if it doesn’t, cheap, crappy content is a turn-off for audiences. The more sites that start to rely on hastily-produced, poorly-checked copy, or lazy semi-plagiarisms of things that desperate teams of poorly-paid hacks with deadlines and quotas to hit have found elsewhere, the less distinctive sites get, and the fewer returning visitors you’ll get. As that linked article puts it:

“With a business model based on a ton of cheap content, Web publishers can rely too heavily on acid-reflux-style aggregation, in which young writers destroy the savor of interesting stories and an interesting world by constantly regurgitating the news with added bile.”

There’s also an interesting point made from John Waters in the Irish Times (now behind a paywall), on the impact of comment sections under online articles: “Because everything written specifically for online consumption is written in the expectation of addressing a hostile community, the writing process demands, as a prerequisite, either a defensive or antagonistic demeanor.”

Having learned my online publishing trade in the realm of message boards, chatrooms and blogs, I’m incredibly aware of the vast levels of bile that exist in comment sections. But it doesn’t have to be this way. With careful community management, it’s perfectly possible to build online communities that are supportive, friendly, and constructive, rather than the supposed default of objectionable and offensive. Check out the likes of b3ta, imgur and Metafilter for some prime examples of sites with vast *positive* communities of commenters. And then contrast those with the comments sections of pretty much any national newspaper site – packed with trolls and maniacs.

It doesn’t have to be this way.

Odd numbered lists are good, says science

We still don’t know why, though…

“There are many more listicles of length 10 published compared to other numbers. This is primarily because BuzzFeed is selling the 10-length listicle to partner brands, such as the Michael J. Fox Show, Nordstrom Topman, and Buick. The second most popular length is 15, followed by 12. Listicle length drops off quite rapidly in the 20’s, although surprisingly, lengths 11-21 are far more popular than those under 10…

“If we look the bar chart by audience score we see a completely different picture?—?odd number length listicles… tend to have a higher audience score on average, where in our dataset, the number 29 tends to have an advantage over the rest.”

Atomisation: Good vs gimmick?

I love Quartz.

I love news “atomisation” app Circa.

I am fascinated by the future of news.

So unsurprisingly yesterday’s launch of Quartz’s new Glass site – focused on the future of news via an experimental bite-sized format – got me rather excited.

But a day in, I can’t see the point of the atomisation format for this kind of site.

The perils of high expectations

What we get are Tweet-length (or thereabouts) snippets of media news, usually with a link – similar to the linklogs popular around the late 90s / early 2000s (think Memepool, Fark, LinkMachineGo) – or some kind of opinion, often with a little arrow indicating that you can click for more.

A linklog aggregating media news is fine – a useful addition to my Twitter list of handy sources of industry info, with some useful selections.

But why this atomised opinion approach? It’s like a choose your own adventure book, only with argument/opinion – subsequent points hidden until you click – for reasons that largely escape me.

Form vs function

Take this piece on the (excellent) Fargo TV series. That link takes you to the full post – with all the subsections expanded. It reads fine – just like a regular blog post.

But come to it from the front page? You get the first paragraph only.

Click down, you are presented with the tier two paragraphs (numbers 2, 4, 6, 8 and 10).

To get the full post, you have to click an additional four times to get paragraphs 3, 5, 7, 9 and 11. That’s five clicks to get one story.

What matters more – metrics or readers?

Now yes, this will give Quartz lots of useful data that they can analyse to check reader engagement – just as Circa does with their atomised news stories.

But where Circa’s use of “atoms” for presenting their stories makes sense and is backed up by a clear philosophy*, for the opinion piece parts of Glass I simply can’t see the rationale.

If I’m interested in your opinions about Fargo, I’m interested – so give them to me when I click. Don’t make me work harder to get your nuggets of wisdom – you risk annoying and disappointing me when the additional clicks prove pointless.

So from being excited, I’ve become annoyed – the content may be good, but the presentation is annoying. It’s bullet point lists with hidden child bullets, nothing more.

Or am I missing something?

* Short version of my understanding of Circa’s news philosophy (as an aside):
1) news is fast-paced, so keep coverage short and to the point
2) news is made up of facts, and facts change, but themes and stories persist/evolve
3) some facts can be recycled into new stories on the same theme
4) therefore breaking stories into their component (factual) parts makes sense both in the long and short term, as they
4a) make the news easier/quicker to understand (when properly presented),
4b) can be recycled into other stories on the same theme down the line, and
4c) can have tracking attached to each element to see how/if audiences are engaging with that content, giving far more detail about user behavior than is possible from a standard article